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Track my order

Dear customer, dear customer,

We thank you very much for your order from Cover House.

Here are the 3 steps to follow to track the delivery of your order.

As a reminder: preparation and shipping time is estimated between 24-48 hours, and delivery time is estimated at 12 working days.

Step 1 : Your order is being prepared.

We received your order. Our teams are packaging your items and preparing the shipping slip with the greatest care. This stage lasts approximately 24-48 hours.

order preparation

Step 2 : Your order is shipped.

That’s it, your order has been shipped! 🎉

48 hours after your order, you will receive a shipping confirmation email with your tracking number.

Keep the item carefully, because it will allow you to follow your package throughout its delivery.

Step 3 : Track your package via our partner site.

To track your package, go to our partner site by clicking here

>> https://parcelsapp.com/fr <<

⚠️ Read carefully :

If you have NOT received your tracking number:

  • Please note: 2 automatic emails are sent to you after your order.
    • The order confirmation email (sent immediately after ordering).
    • The shipping confirmation email (sent as soon as the package is shipped).
  • If you have not received either of these two emails, remember to check your spam, and remember to check the email address with which you placed the order (sometimes there is an error there).
  • Finally, if you have correctly received the order confirmation email, but not the shipping confirmation email despite a delay of more than 48 hours, be patient... This is a slight delay on our part which we are sorry. We do everything possible to ship it as quickly as possible.


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